SBS Group is Again Included in Inc. Magazine’s 36th Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000

For the 6th Time, SBS GROUP Appears on the Inc. 5000 list, Ranking No. 3636 with Three-Year Sales Growth of 84%

EDISON, NJ (PRWEB) AUGUST 17, 2017

Inc. magazine ranked SBS GROUP NO. 3636 on its 36th annual Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment— its independent small and midsized businesses. Companies such as Microsoft, Dell, Domino’s Pizza, Pandora, Timberland, LinkedIn, Yelp, Zillow, and many other well-known names gained their first national exposure as honorees of the Inc. 5000.

“We are honored to once again be recognized as one of the country’s fastest growing companies,” said James Bowman, President and CEO. “SBS Group continues to see steady revenue growth along with the expansion of our client base, partner network, and our portfolio of innovative cloud and business solutions. Our success is built on delivering exceptional service to our clients and providing our partners and the market with solutions helping companies modernize their businesses and realize business value.”

The 2017 Inc. 5000, unveiled online at Inc.com and with the top 500 companies featured in the September issue of Inc. (available on newsstands August 16) is the most competitive crop in the list’s history. The average company on the list achieved a mind-boggling three-year average growth of 481%. The Inc. 5000’s aggregate revenue is $206 billion, and the companies on the list collectively generated 619,500 jobs over the past three years. Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at http://www.inc.com/inc5000.

“The Inc. 5000 is the most persuasive evidence I know that the American Dream is still alive,” says Inc. President and Editor-In-Chief Eric Schurenberg. “The founders and CEOs of the Inc. 5000 tell us they think determination, risk taking, and vision were the keys to their success, and I believe them.”

The annual Inc. 5000 event honoring all the companies on the list will be held from October 10 through 12, 2017 at the JW Marriott Desert Springs Resort & Spa in Palm Desert, CA. Speakers include some of the greatest entrepreneurs of this and past generations, such as former Ford president Alan Mullaly, FUBU CEO and founder and “Shark Tank” star Daymond John, Dollar Shave Club founder Michael Dubin, researcher and #1 New York Times bestseller Brené Brown, and Gravity Payments’ founder and CEO Dan Price.

About SBS Group
SBS Group is a Microsoft Master VAR and Indirect Cloud Solutions Provider specializing in Microsoft Dynamics solutions and services for companies of all sizes. With more than 3,000 active customers served by over 300 employees in local offices across North America, SBS Group is a recognized leader in Cloud, ERP, CRM, productivity and business intelligence solutions. We simplify the cloud experience and help customers realize business value faster with AXIO solutions for Dynamics 365 and our streamlined “Move to Modern” approach. SBS Group is headquartered in Edison, NJ and has been a technology innovator and leader for over 30 years. http://www.sbsgroupusa.com.

More about Inc. and the Inc. 5000

Methodology
The 2017 Inc. 5000 is ranked according to percentage revenue growth when comparing 2013 to 2016. To qualify, companies must have been founded and generating revenue by March 31, 2013. They had to be U.S.-based, privately held, for profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2016. (Since then, a number of companies on the list have gone public or been acquired.) The minimum revenue required for 2013 is $100,000; the minimum for 2016 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Companies on the Inc. 500 are featured in Inc.’s September issue. They represent the top tier of the Inc. 5000, which can be found at http://www.inc.com/inc5000.

About Inc. Media:
Founded in 1979 and acquired in 2005 by Mansueto Ventures, Inc. is the only major brand dedicated exclusively to owners and managers of growing private companies, with the aim to deliver real solutions for today’s innovative company builders. Winner of the National Magazine Award for General Excellence in both 2014 and 2012. Total monthly audience reach for the brand has grown significantly from 2,000,000 in 2010 to over 18,000,000 today. For more information, visit http://www.inc.com.

The Inc. 5000 is a list of the fastest-growing private companies in the nation. Started in 1982, this prestigious list of the nation’s most successful private companies has become the hallmark of entrepreneurial success. The Inc. 5000 Conference & Awards Ceremony is an annual event that celebrates their remarkable achievements. The event also offers informative workshops, celebrated keynote speakers, and evening functions.

For more information on Inc. and the Inc. 5000 Conference, visit http://conference.inc.com/.


To read the full release, click here.

Forrester Gives Dynamics 365 Highest Possible Score for CRM Product Vision

As a leader in a Microsoft-focused technology firm, it isn’t a big leap to say I’m a fan of Dynamics 365 for sales, marketing and PSA.  I’m clearly not alone.  In addition to 10’s of thousands of buyers, it looks like the analyst community is giving Microsoft’s Dynamics 365 platform high marks.

Microsoft recently shared this new report from Forrester, titled “The Forrester Wave: Sales Force Automation Solutions, Q2 2017”.  In the report, Forrester details how buyers are reshaping modern selling and the tools they’re utilizing.  Forrester wrote, “With all the hype around artificial intelligence (AI) and machine learning, Microsoft shows considerable maturity in both its execution and vision for how advanced analytics will transform selling. Customers rate Microsoft’s pace and penchant for innovation very highly. The potential around analytics only improves with its acquisition of LinkedIn.”

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Forrester evaluated solutions for 10 of the leading CRM vendors across a number of criteria and gave Dynamics 365 a near perfect score for their product vision.  The 10 vendors included companies like NetSuite, Salesforce, SAP and Oracle to name a few.  The evaluation included analysis and scoring across 35 criteria and each vendor had to:

  • Offer a solution suitable for enterprise organizations with complex requirements. Each of the products included in this Forrester Wave deliver a broad range of functionality within its core capabilities and provides a platform and business user tools to extend this functionality to meet the unique needs of each of its customers.
  • Provide a solution targeted at multiple industries. Evaluated vendors target buyers across a diverse range of industries and sales models, including B2B, B2C, and B2B2C.
  • Have a product in general release and in use by customers. The solutions have a specific release that was generally available at the time of data collection for this evaluation, with references available for contact.
  • Appear regularly in Forrester customer inquiries. Each of the included applications is of high interest to a large sample of Forrester customers, as evidenced by the frequency of appearance in inquiries.

Data Sources Used in Forrester Wave

Forrester used a combination of three data sources to assess the strengths and weaknesses of each solution.

Vendor surveys. Forrester surveyed vendors on their capabilities as they relate to the evaluation criteria. Once they analyzed the completed vendor surveys, they conducted vendor calls where necessary to gather details of vendor qualifications.

Product demos. They asked vendors to conduct demonstrations of their products’ functionality and used findings from these product demos to validate details of each vendor’s product capabilities.

Customer reference calls. To validate product and vendor qualifications, Forrester also conducted reference calls with three of each vendor’s current customers.

“Microsoft delivers on intelligent seller productivity” – Forrester 2017 Q2 Report

It seems as if the wins just keep coming for Microsoft and the Microsoft customer ecosystem.  Advancements in the product, integration with ERP, marketing and LinkedIn offer deep, demonstrable value for customer seeking to sell and service more effectively.  In an age where “digital transformation” is fast-becoming the most common path to a competitive edge, it seems like they’re on the right track.

Dynamics 365 PSA (Project Service Automation)

In addition to becoming one of the fastest-growing sales, marketing and customer services solutions, Dynamics 365 has made inroads in a long list of industry and specialty areas.  The architecture lends well to free-thinking business leaders and technologists.

Our company is well-know for helping project-driven companies, so Dynamics 365 Project Service Automation is a natural fit for many of our clients.

When is Dynamics 365 for Project Service Automation (PSA) the right fit?

March 11, 2017 by @Robbie Morrison

“Because it is based on a CRM platform, the solution is fairly flexible and many per-company customizations can be created without back-end programming.  Integration with Office 365 and other Microsoft tools is robust as well.  However, this flexibility comes with a price. While the solution provides strong collaboration benefits between sales and delivery resources, it is most effective for companies with smaller delivery teams and less complex projects.

Features included with Dynamcs 365 for Project Service Automation

Examples of companies that might benefit from Dynamics 365 for Project Service Automation are marketing and media firms, light management/consulting firms, smaller IT services firms, and many other white-collar consulting firms.  Although I’m calling out smaller companies, it could be a great fit for large companies as long as their project delivery is still fairly simple.

Think about a company that provides creative design for television ads vs. a consultancy that deploys large, integrated ERP systems.  The latter may take anywhere from 6 months to 3 years and require multiple milestones, different skill-sets and formal call-center or on-site support. Other business that may struggle with CRM-based PSA are Architecture and Engineering, Construction, Software Publishers or even specialty manufacturers.”

Learn more about Dynamics 365

If you’re a Dynamics 365 customer and you aren’t taking advantage of the sales, marketing and customer service offerings, now is the time.  Visit sbsgroupusa.com to watch video demos, testimonials and walk-throughs of the product.  It won’t be long before you’re as big a fan as I am.

Best Regards

Eric

About Eric Forgo

Eric serves as the Director of Business Intelligence and CRM for SBS Group. He is responsible for developing and driving innovative solutions, overseeing related services and ensuring SBS Group customers derive maximum business value from their technology investments.

Eric has spent more than 20 years in the Microsoft ecosystem, holding executEric Forgo, SBS Group Directors BI and CRMive positions with leading ISVs and consulting firms where he led teams in the deployment of Microsoft ERP and CRM. In addition to his technology background, Eric spent the early part of his career in financial management. He is a CPA with a BS in Accounting from the University of Connecticut and an MBA from Boston University with a concentration in Finance.

 

Microsoft D365’s Got Talent!

We hear about talent a lot. Our TVs are flooded with reality based talent shows—America’s Got Talent, Britain’s Got Talent, So You Think You Can Dance, American Idol, The Voice, and the list goes on and on. But today we will talk about a different kind of talent that’s has nothing to do with a strong set of pipes or balancing a bicycle on your nose. I am pleased to announce that Microsoft Dynamics 365 for Talent is now available worldwide.

SBS Group Blog post talent

D365 for Talent is a new Human Capital Management (HCM) application that is cloud-based and utilizes Microsoft Common Data Services. The Talent application can be licensed as a stand-alone solution or part of the larger Unified Operations Dynamics 365 Plan.

The Common Data Service is the Microsoft Azure–based business application model and storage mechanism for the Microsoft business application platform. Together with gateways and connectors, it forms the basis of business solutions that are created by using Microsoft Power BI, Microsoft PowerApps, and Microsoft Flow.

Who needs Talent? It starts with the hiring process, where LinkedIn integration drives improved candidate pipeline development and analytics data leads to smarter hiring decisions. Once a new employee joins the company, customized onboarding plans ensure that expectations are clearly communicated and that new hires make the right connections inside the company to support their success.

Dynamics 365 for Talent: Performance Management Initiatives

The solution can tie performance management initiatives directly to incentive schemes, compensation packages, and employee engagement programs. Finally, managers can organize, monitor and analyze employee development initiatives to gauge the organization’s ability to transform today’s employees into tomorrow’s leaders.

Microsoft Dynamics 365 for Talent streamlines routine record keeping tasks and automates processes related to staffing your organization. These processes include employee retention, benefits administration, training, performance reviews, and change management. Dynamics 365 integrates seamlessly with LinkedIn Recruiter as well as other Applicant Tracking System (ATS) applications.

Talent

Dynamics 365 for Talent is based around three main concepts: Attract, Engage, Thrive

  • Attract: Hire the best talent faster by having visibility throughout the hiring process. A candidates LinkedIn profile is accessible and actionable within the solution. Interview scheduling can consider a candidate’s availability as well as the hiring team. Calendar invitations can be sent directly from the solution and the interview schedule is visible from either a candidate view or job posting. Hiring managers and interviewers enter feedback, hire/no hire recommendations and offer information. The HR team has one place to oversee the entire process.
  • Engage: Build high-performance agile teams. Customized Pre-boarding and Onboarding processes will set your new hires up for success with customized welcome packages, tracking required documents and first-day preparation. A new hire dashboard can keep your new talent in touch with key contacts and give managers and the new hire the ability to monitor the progress of critical onboarding tasks.
  • Thrive: Maximize the potential of your team. Dynamics 365 offers your talent a self-service approach from common HR tasks to visibility into career paths allowing them the power to drive their own career. It offers managers the ability to present a collaborative experience for learning management and skill tracking. Imagine the benefit of an evaluation process that transforms from an annual event to an ongoing growth experience.

Through Dynamics 365, your organization will have a complete view of the employee experience and allow you to provide your employees with an intuitive experience, your managers visibility and collaboration, and allow HR to deliver impactful programs.

Let us know if you’d like to learn more about Dynamics 365 for Talent. To sign up for a free trial of Dynamics 365 for Talent, click here!

Best regards,

Robbie Morrison
Chief Solution Strategist, SBS Group

About Robbie
Robbie Morrison has spent nearly 20 years helping customers build and deploy elegant technology and business solutions.  From start-ups to enterprise-class organizations worldwide, his knowledge of the Microsoft Dynamics ecosystem and Robbie-2017products helps SBS Group customers maximize ROI on technology investments.

Today, Robbie serves SBS Group customers in his role as Chief Solution Strategist where he provides thought leadership and manages the development of B2B solutions.  Robbie received his MBA from the University of Georgia, Terry College of Business.
https://www.linkedin.com/in/robbiemorrison

Is your Business Project-based and you Don’t Even Know it?

SPI Research has seen a strong trend toward making virtually all work, project-based work. Companies in every industry have turned their focus toward projects. A project focus makes sense as organizations plan work with a beginning, an end, and all steps in between. The key with projects is that there are cost and time associated with every phase or task, and there should also be value delivered. Every dollar spent on an initiative must be tracked to determine whether it was worth the investment.

If we were a project-based company, someone would tell me, right?

Projects are easier to qualify and quantify
A project-based business environment makes perfect sense to executives. Projects begin neat and orderly, with specific start and stop dates, projected cost and expected value. Not a bad way to present yourself to your customers – right? Leading organizations have also incorporated a structured delivery methodology into the project-based work to track everything related to it more closely. This environment helps companies better project a return-on-investment (ROI), which in today’s economy has become increasingly important to customers and clients purchasing products and services.

But very few projects go exactly according to plan, as unforeseen conditions, or changes by the customer impact the project or service to be delivered. Those organizations that have taken a project-based approach to work can more easily change the scope of what is to be delivered, as well as its cost and expected change in duration. Again, this gives executives greater comfort in the work being delivered and its value to both the organization delivering it and its customer.

Better tools are now available for customer and client facing organizations
Tools for small and midsized businesses can increase billable utilization, increase profitability per consultant, and increase customer satisfaction as projects are completed more frequently on-time and on-budget. Additionally, Professional Services Automation software increases employee satisfaction, as they better understand what is required of them and the value they must deliver. Companies also have greater financial governance, tracking all costs associated with project delivery and comparing them to the revenue generated.

Progressus – Built on Microsoft Dynamics 365 – is next-generation Professional Services Automation and ERP software, mobile-enabled and architected for the Microsoft cloud. Monitor the pulse of your projects, and work smarter. Bring all your data together and create personalized dashboards in seconds. Use predictive analysis to drive informed, data-driven decision making across projects.

Progressus provides all the capabilities needed to manage professional services and project-based businesses of any size – operating in any geography. Functionality spans all the important processes in your firm – resource management, project management, sales and marketing, and financial management – to give you unparalleled insight and control of all of your critical business functions. Built on the Microsoft Dynamics 365 platform, it is constructed for cloud and provides role-based clients optimized for any browser or mobile device.

Taking a project-based approach to work will provide executives, employees, customers and clients with greater visibility into work conducted, its cost, revenue, and ultimately value delivered. If you aren’t already using projects to manage your business, consider shifting today. Check out our upcoming webcast, 5 Reasons Project-Driven Firms Switch to Dynamics 365.

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Best regards,

Dave Drouin
EVP of Professional Services, SBS Group

About David Drouin

David is a graduate of Wharton School of Business with a B.S. in Accounting and Economics.  After graduation, he began a twenty year career in public accounting, including five years as a partner where he built a successful systems advisory practice and managed it as partner-in-charge.

David joined SBS Group in 2006 as the Executive VP of Finance before taking on his current role as Executive VP of Professional Services.Dave Drouin, Executive Vice President, Professional Services at SBS Group

In addition to his business and accounting background, David has strong technical skills which he has leveraged in helping hundreds of small businesses and large enterprises evaluate and implement ERP systems in his nearly thirty years in technology services sector.​

https://www.linkedin.com/in/daviddrouin

Revenue Leakage in Project-Driven Companies >> Are you working for free?

In a professional services firm or any project-driven company for that matter, everyone knows that the difference between profit and loss can hinge on the slightest changes in some very key metrics.

Accurate tracking of billable expenses, efficient capture of hours delivered, timely billing and hourly rates are just a few of the revenue and profitability challenges that our customers deal with daily.  Inefficient systems and processes often handicap these metrics and result in unrealized billable revenue.

Project and Services companies deal with Revenue Leakage

Unfortunately, most companies are never able to recover unbilled revenue.  Even if a project or services contract allows for hours to be billed down the road, or expenses to be filed later, it is unlikely a customer will be happy about it.  Providing a positive customer experience is just as critical as ensuring that all potential revenue is invoiced.

When revenue opportunities are missed in these ways, we refer to it as revenue leakage – money earned but never collected.

How to approach revenue leakage in project-driven companies

According to Ernst & Young, revenue leakage can account for 1 to 5 percent of anticipated EBITDA being lost.  When was the last time someone said “Ya know, if we increased utilization by 2 points it would impact earnings by 3-4 times that”?  How about this one: “Our DSO is completely unacceptable.  We’re averaging 75 days from the delivery of a service to payment.  Our customers are paying on time, but we’re taking 45-60 days to produce a services invoice.  They aren’t unreliable, we are.”

Revenue Leakage Impact of EBITDA Projections

Changing these metrics is usually easier said than done and requires a measured, cooperative approach between senior management, operational leadership, and delivery teams.  The right technology can provide a platform for improvement, but training and guidance provided on a regular cycle is equally as important.

Identify and understand the leaks.

Take this on as an internal project, but don’t get immediately hung up on fixing the most obvious “leaks”.  Be sure to conduct a comprehensive discovery of related processes and systems that might be hampering the collection of billable revenue.  Estimate the total impact and create realistic goals for getting the correct systems and processes in place.

Plug the leaks.

As your project kicks off, remember that often multiple issues are interconnected and can be fixed as part of the same sprint.  If the leaks are a result of outdated or inefficient software, you may find that proven systems like AXIO Professional Services or Progressus come with built-in process guidance to help get things on track.

Don’t get too comfortable.

The job isn’t finished when you’re comfortable with the changes you’ve made.  Inefficient processes tend to develop over time with employee churn or changes elsewhere in the business.  Sometimes contracts or project plans are created that lack governance and become the norm.  You will want to build regular reviews of leading indicators and key metrics that help to alert you when things begin to move in a negative direction.

Be sure you can count on your ERP, PSA and CRM solutions.

Most companies, large and small, depend on a symphony of solutions to run their business.  Managing revenue streams often depends on multiple solutions being utilized by a variety of individuals that need to work together seamlessly to optimize results.  Consultants and field services people, accounting, billing, and sales people all need to communicate and have visibility into client data.

Join us in an upcoming webinar or visit our on-demand video library to find out how SBS Group has developed the processes, systems, and means of automation to tailor Microsoft Dynamics 365 for project and services companies.   If you don’t find what you’re looking for, please feel free to reach out to me directly with any questions about reducing revenue leakage.

5Reasons_email-400

Best regards,

Robbie Morrison
Chief Solution Strategist, SBS Group

About Robbie
Robbie Morrison has spent nearly 20 years helping customers build and deploy elegant technology and business solutions.  From start-ups to enterprise-class organizations worldwide, his knowledge of the Microsoft Dynamics ecosystem and Robbie-2017products helps SBS Group customers maximize ROI on technology investments.

Today, Robbie serves SBS Group customers in his role as Chief Solution Strategist where he provides thought leadership and manages the development of B2B solutions.  Robbie received his MBA from the University of Georgia, Terry College of Business.
https://www.linkedin.com/in/robbiemorrison

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