SBS Group Presented with 2017 BI360 Platinum Partner of the Year Award

Leading Business Intelligence Software Firm Recognizes SBS Group for Excellence in Delivering Solutions

Solver, Inc. named SBS Group as the 2017 BI360 Platinum Partner of the Year Award winner. Solver honored their top partners for demonstrating significant customer impact by delivering the BI360 Suite to help customers optimize their corporate performance management processes.

Solver honored 8 companies for their achievements in 2017, across various partner categories both globally and regionally. Of the more than 300 partners worldwide, these partners were nominated and selected for their excellence in customer service and innovation.

“We are especially excited to announce and recognize our top-achieving partners both in the U.S. and abroad, as last year was deemed our Year of the Partner and we are now starting to see the results,” said Nils Rasmussen, Solver CEO. “Our strong partner channel is the main reason we are expanding domestically and internationally, faster than ever. BI360’s success has everything to do with the partner relationships we have built along with committed, hard-working product experts. On behalf of Solver’s global family, I would like to congratulate and thank our award winners for their achievements in the past 12 months and for their continued dedication and support of Solver and the BI360 product suite.”

“BI360 has been a tremendous solution that cuts across all types of financial and operational reporting, budgeting, and analytics with capability to scale from our smallest to our enterprise level clients”, noted Eric Forgo, SBS Director of BI and CRM. “Because of the integration to each of the four Microsoft Dynamics ERP platforms, the ease of deployment is high and has yielded a very satisfied group of customers. We look forward to growing with Solver to serve our customers and deploy best of breed cloud-based solutions.”

About SBS Group
SBS Group is a Microsoft Master VAR and Indirect Cloud Solutions Provider (CSP) specializing in Microsoft Dynamics solutions and services for companies of all sizes. With more than 3,000 active customers served by over 300 employees across 40 locations in North America, SBS Group is a recognized leader in cloud ERP, CRM, productivity and business intelligence solutions. We simplify the cloud experience and help our customers realize business value faster with SBS Group AXIO solutions for Dynamics 365 and our streamlined RightPath approach. SBS Group is headquartered in Edison, NJ and has been a recognized leader in Microsoft business solutions for over 30 years. http://www.sbsgroupusa.com

About Solver
Solver provides BI360, the leading cloud and on premise Corporate Performance Management and Business Intelligence suite for Microsoft Dynamics, Sage, SAP, Intacct, Acumatica, NetSuite and other ERP systems. Solver is a Microsoft Gold ISV Partner and the winner of the Microsoft BI Partner of Year Award and has a presence on the Gartner Group CPM Magic Quadrant. BI360 is sold through a worldwide network of partners and is ideal for companies looking to find a user-friendly, yet highly functional Strategy, Forecasting, Budgeting, Reporting, Dashboard, and Data Warehouse solution to give them deep insight and actionable information across all facets of their organization. For any questions, visit Solver’s website or contact Solver at info@solverglobal.com.

10 Questions Companies Forget to Ask During an ERP Sales Cycle: Part 2

Welcome back! Last week, we talked about the first five questions that companies forget to ask during an ERP sales cycle. This week, we will talk about questions 6-10.

6. How will you, as the ERP provider, help support and foster the change the new software will bring to my organization?

A successful ERP implementation can help your organization streamline workflow and cut costs, but a poorly planned and implemented ERP rollout can severely cost your organization, in terms of lost productivity and delays. Make sure that you properly vet your ERP vendors, and talk to their service people who will be executing the rollout. Conference room pilots and service plans are important.

7. Is every cloud solution the same thing?

The answer to this question is no. There is private cloud, public cloud, hybrid, single tenant, multi-tenant, etc. Microsoft offers a huge amount of services, far richer than any other cloud services vendor. SBS Group works with our customers to customize cloud solutions for your particular needs and wants: private, public or a hybrid approach integrating existing clouds and on-prem.

Is your application suddenly trending on Twitter? Microsoft Azure has a free autoscale feature that can help you during unexpected traffic spikes, by automatically scaling up or down to meet demand, while simultaneously minimizing costs.

cloud-service-typesTop benefits of cloud computing

Cloud computing is a big shift from the traditional way businesses think about IT resources. What is it about cloud computing? Why is cloud computing so popular? Here are 6 common reasons organizations are turning to cloud computing services:

1. Cost
Cloud computing eliminates the capital expense of buying hardware and software and setting up and running on-site datacenters—the racks of servers, the round-the-clock electricity for power and cooling, the IT experts for managing the infrastructure. It adds up fast.

2. Speed
Most cloud computing services are provided self service and on demand, so even vast amounts of computing resources can be provisioned in minutes, typically with just a few mouse clicks, giving businesses a lot of flexibility and taking the pressure off capacity planning.

3. Global scale
The benefits of cloud computing services include the ability to scale elastically. In cloud speak, that means delivering the right amount of IT resources—for example, more or less computing power, storage, bandwidth—right when its needed, and from the right geographic location.

4. Productivity
On-site datacenters typically require a lot of “racking and stacking”—hardware set up, software patching, and other time-consuming IT management chores. Cloud computing removes the need for many of these tasks, so IT teams can spend time on achieving more important business goals.

5. Performance
The biggest cloud computing services run on a worldwide network of secure datacenters, which are regularly upgraded to the latest generation of fast and efficient computing hardware. This offers several benefits over a single corporate datacenter, including reduced network latency for applications and greater economies of scale.

6. Reliability
Cloud computing makes data backup, disaster recovery, and business continuity easier and less expensive, because data can be mirrored at multiple redundant sites on the cloud provider’s network.

8. Can you help me understand that a little better?

This question is so important. Make sure that you don’t leave a sales cycle without all of your questions answered. This will help you make the best decision for your organization. Your ERP system is only as good as the data that is in it. So, if you want your ERP implementation to succeed, it is imperative that proper programming and procedural parameters are put in place right from the start to minimize the likelihood of errors. We can help you with this, and we want to make sure that all of your questions are answered.

9. Is it important to decommission my legacy applications?

The answer is a resounding yes. If you do not actively work to decommission applications during the implementation, the result is an ERP system with all of the original legacy applications hanging off of it. Another piece of software that you are paying maintenance and support on, paying for hardware and upgrades, and paying for interfaces back into the core ERP. The point of implementing a new ERP system is to streamline workflow and reduce costs and waste, not increase fees.

10. What does a digital transformation really mean?

There’s a lot of talk about digital transformations these days. According to a recent CIO article, what many CIOs describe as a digital transformation actually isn’t. Mobile apps, AI-based chatbots, analytics and other digital services are often used to augment existing services. Gartner analyst Hung LeHong, whose job includes sussing out whether companies are conducting a “digital business transformation” or a “digital business optimization,” said “In a nutshell, we reserve digital business transformation for companies pursuing net new revenue streams, products and services and business models.” “This can include the creation of new digital business units or digital acquisitions. Sometimes the new business models can lead to ventures in adjacent markets or new industries.”

Microsoft defines a digital transformation as: to grow, evolve, and transform every part of your business to better meet the changing market and needs of your customers. We like to think that’s it.

Let us help you with answering these 10 important questions today. Let me know if you have any questions.

Sincerely,

Joe Gulino
Director, Enterprise Sales, SBS Group

About Joe
Joe Gulino has spent 30 years growing and running mid-sized ERP and CRM consulting organizations. Recently, he has focused his career on helping large and mid-sized services companies select, procure and implement ERP and CRM solutions. He has experience in several industries including manufacturing, distribution and professional services.
joegulino
Today, Joe serves SBS Group customers in his role as Director of Enterprise Sales where he helps customers solve business problems using Microsoft Dynamics 365 technology. Joe holds a B.A. in Business Administration and Computer Science from Rosary College, and is based in Naperville, Illinois.
https://www.linkedin.com/in/joe-gulino-0a0ba72/

2017 Mid-Year Sales Tax Changes

Repost from Avalara

Dealing with change is standard operating procedure for many companies: employees leave and are hired; new products are introduced and old ones phased out; there are booms, and there are busts. On top of all that, companies need to account for sales and use tax changes. Significant changes in rates, regulations, and product taxability often take effect July 1, which is the start of a new fiscal year in all but a few states.

At the end of 2016, we shared many of the sales tax changes set to occur January 1, 2017. These included state sales tax rate changes in California and New Jersey, the expansion of sales tax to certain services in North Carolina, the prohibition of taxing more services in Missouri, and a bevy of recently enacted soda taxes and tampon tax exemptions. At mid-year, we’re seeing a few propositions that signify a dramatic shift in online sales tax revenue.

States want to collect more tax revenue from remote sales

Perhaps the most notable trend of 2017 is states’ push to obtain tax revenue from remote sales. This isn’t new. States have been working to tax out-of-state sellers for years, but their efforts have been hampered by Quill Corp. v. North Dakota, 504 U.S. 298 (1992) — the landmark Supreme Court ruling that a state can only tax businesses physically located within its borders.

In recent years, states have found creative ways to work around the physical presence precedent upheld by Quill. They’re taxing businesses with ties to in-state affiliates and those that generate a certain amount of business through links on in-state websites (commonly known as click-through nexus). Increasingly, they’re also taxing companies with a certain amount of economic activity in the state (economic nexus). Unfortunately for states in need of additional sales tax revenue, these affiliate, click-through, and economic nexus laws are difficult for states to enforce.

Therefore, many states are looking to different and more aggressive approaches. Two methods, in particular, have been gaining steam this year: use tax notification and reporting requirements, and taxes on online marketplace providers such as Amazon and eBay.

Use tax notification and reporting requirements

Colorado paved the way for states to impose use tax notification and reporting requirements on non-collecting out-of-state sellers. After spending years stuck in court, its policy takes effect July 1 — the same date a similar policy starts in Puerto Rico. Vermont recently passed one and made it effective retroactively, on January 1, 2017. Other states, including Pennsylvania and Texas, are considering use tax notification and reporting measures.

Sending annual reports of consumer purchase activity to consumers and state tax authorities is more work for remote retailers, and Colorado and the other states could be using their policies as a back-door approach to getting out-of-state companies to register and collect. Even if companies choose to not take that route, use tax reporting should help states increase their use tax collections.

sales tax

Taxing online marketplaces

Minnesota is the first state to enact a tax on marketplace providers. HF 1 will take effect at the earlier of July 1, 2019, or when the Supreme Court modifies its decision in Quill — though the effective date could change if Congress passes legislation allowing states to tax remote sales.

North Carolina, Texas, Washington, and a number of other states are also interested in taxing marketplace providers, and their efforts are likely to continue or resume as 2017 wanes. But not all agree it’s a good idea: New York lawmakers blocked Governor Andrew Cuomo’s attempt to tax them earlier this year.

Congress could tackle online sales tax

Federal lawmakers are much preoccupied with tax reform and repealing or revamping the Affordable Care Act. Allowing states to tax remote sales transactions, or definitively preventing them from doing so, seems to be low on their list of priorities. However, we’ve learned to expect the unexpected from Washington, so a federal solution to the problem of untaxed remote sales should not be entirely ruled out.

Two bills have been introduced that would authorize states to tax certain interstate sales: the Marketplace Fairness Act of 2017 and the Remote Transactions Parity Act of 2017.

A bill that would codify the physical presence standard set by Quill and further limit states’ ability to tax interstate sales has also been introduced: the No Representation Without Representation Act of 2017.

Other sales tax changes

Many of the trends seen at the start of the year are continuing as 2017 progresses. Florida has enacted a tampon tax exemption, Seattle a soda tax. Tennessee is lowering the state sales tax rate on food and food ingredients, there are calls to add a statewide sales tax in Alaska, and although he failed to achieve it this session, Governor Jim Justice has been pushing to raise the state sales tax rate in West Virginia. The taxation of services — including online music and movie streaming services — remains a hot and hotly contested topic. And, as always, a plethora of local sales tax rate changes take effect at the start of each new quarter.

Don’t be lulled into complacency during the dog days of summer: There’s a lot happening in the world of sales tax right now. Staying on top of these and other changes will allow you to prepare for them. Download Avalara’s 2017 Sales Tax Changes Mid-Year Update to learn more.

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SBS Group Achieves the 2017/2018 Inner Circle for Microsoft Dynamics

The company is honored by Microsoft for achieving outstanding sales achievement and innovation.

SBS Group, a leading information technology services and consulting firm, has achieved the prestigious 2017/2018 Inner Circle for Microsoft Dynamics. Membership in this elite group is based on sales achievements that rank SBS Group in the top echelon of the Microsoft global network of partners. Inner Circle members have performed to a high standard of excellence by delivering valuable solutions that help organizations achieve increased success.

2017/2018 Inner Circle members are invited to the Inner Circle Summit, taking place in fall 2017 where they will have a unique opportunity to share strategy and network with Microsoft senior leaders and fellow partners.

This recognition of Inner Circle for Microsoft Dynamics came during Microsoft Inspire (formerly Microsoft WPC), the annual premier partner event, running from July 9-13, 2017 in Washington, D.C.. Microsoft Inspire provides the Microsoft partner community with the opportunity to learn about the company’s road map for the upcoming year, establish connections, share best practices, experience the latest product innovations and learn new skills.

“Each year we recognize and honor Microsoft Dynamics partners from around the world for exemplary business performance,” said Frank Holland, Corporate Vice President, Microsoft Business Solutions Sales & Partners. “ These award-winning partners represent the top 1% of Microsoft Dynamics partners in terms of sales performance, but their critical impact on the success of our shared customers is what truly stands out. Microsoft is honored to recognize SBS Group for their achievements this past year and for their dedication and support of Microsoft Dynamics solutions.”

SBS Group is dedicated to supplying valuable solutions that help customers realize business value faster by working with them to identify the best solutions and services that accommodate their business needs while excelling in customer satisfaction. By collaborating with the teams at Microsoft, the SBS team maintains a strong expertise of Microsoft cloud services and technologies to provide innovative solutions, strong services, and positive business impact to their customers. This is the fifth time this decade that SBS has achieved Inner Circle.

“We are pleased to once again be recognized as part of this exclusive group,” said James R. Bowman, SBS Group’s President and CEO, “This achievement is a result of the tremendous efforts and deep commitment of everyone at SBS Group to delivering great solutions and excellence in serving our employee, partner, and customer communities.”


To read the full release, click here.

When State Auditors Head out of State

Auditors are on the move. While most businesses expect (i.e., dread) to be audited by their home department of revenue, it often comes as a surprise to learn that state tax authorities routinely send auditors to, or hire auditors from, other states to capture unreported sales and use tax revenue. Some states go so far as to have remote offices.

For example, the Texas Comptroller has audit offices in Los Angeles, New York City, and Tulsa, Oklahoma. California has field audit offices in Chicago, New York, and Houston. There are Missouri Department of Revenue offices near Chicago, Dallas, and New York, while the Florida Department of Revenue has offices in Atlanta, Chicago, Dallas, Houston, Los Angeles, New York, and Pittsburg. The Utah State Tax Commission doesn’t specify where all it has sales and use tax auditors but notes that they “spend a majority of their time at taxpayers’ offices looking at detailed sales and purchase transactions” and “travel to locations all over the United States to perform their work.”

Field auditors employed by the Washington State Department of Revenue may audit businesses in multiple states. The Department divides the country into several sections: an Out-of-State North District (Eastern Iowa, Illinois, Indiana, Michigan, Minnesota, Ohio, Western Pennsylvania, and Wisconsin), an Out-of-State South District, and so on. Field audit offices develop and implement audit programs to optimize accurate tax reporting and payment by businesses located throughout the target area.

What do auditors in other states do?

Auditors frequently examine sales by companies that are headquartered in other states but have nexus (a connection strong enough to trigger a tax collection obligation) in the auditor’s home state. Yet a company doesn’t have to be registered with a state to be targeted by that state’s audit division. While many audits are selected by a random sampling of registered businesses, auditors knock on the doors of unregistered businesses whenever evidence suggests that they may owe the state tax revenue. This is true both in-state and out.

Many states have increased audits since the Great Recession, hiring new auditors as needed. New Mexico’s Audit and Compliance Division has added approximately 62 FTE employees since economy plummeted. And in 2015, the Wisconsin Department of Revenue announced that it needed 102 additional auditors and 11 additional agents to help uncover what was estimated to be approximately $80 million in unpaid tax revenue. Many of the new hires are focusing on businesses based in other states.

audit

States work together

In addition to sending auditors to other states, state tax administrators frequently work together. Regional information-sharing agreements between states, such as the following, can greatly help facilitate audits:

  • NESTOA, North Eastern States Tax Officials Association (Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont)
  • SEATA, Southeastern Association of Tax Administrators (Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, and West Virginia)
  • MSATA, Midwestern States Association of Tax Administrators (Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, Oklahoma, South Dakota, Wisconsin)
  • WSATA, Western States Association of Tax Administrators (Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Texas, Utah, Washington, and Wyoming)

There are other sorts of information-sharing agreements as well. New Mexico shares information with — and receives information from — three tribal governments. And the Multistate Tax Commission Joint Audit Program for member states “provides obvious economies of scale to the states” and “relieves the taxpayer of the burden on multiple ongoing audits.”

Oklahoma to base auditors in other states

Oklahoma doesn’t currently base auditors in other states. Like Utah, it sends auditors to various out-of-state locations as needed, and between 2014 and 2017, it conducted more than 460 audits of remotely based businesses. But a recently enacted law will soon enable the Tax Commission to develop a stronger presence out of state.

HB 1427 authorizes the Oklahoma Tax Commission to create and maintain an Out-of-State Tax Collections Enforcement Division. It enables the Commission to “employ full-time, unclassified, out-of-state tax auditors or full-time-equivalent contracted auditors” to enhance the following:

  • “Sales and use tax collections related to sales or transactions involving residents of Oklahoma and out-of-state vendors with a nexus to the State of Oklahoma”
  • “Collections of any other unpaid taxes owed the State of Oklahoma by out-of-state individuals, firms, and corporations”

The Tax Commission may audit any individual or business it believes may owe tax revenue to Oklahoma. The law takes effect November 1, 2017.

How would your business fare during an audit?

Get your free copy of the Sales and Use Tax Audits Uncovered report to learn more about audit triggers, how to avoid them, and how to protect your business against unnecessary tax compliance risk.


Permission to reprint or repost given by Avalara. Content previously published at www.avalara.com/blog.

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